Free Membership Opportunity

Sign up now for a FREE membership. Benefits of membership include:

  • Avoid this popup.
  • A free subscription to the E-Benchmarking Newsletter
  • The opportunity to become involved in upcoming round table discussions
  • Information on sponsoring studies.
  • The privilege of being invited into ongoing studies
  • The ability to participate in benchmarking surveys
  • Access you our Forums.
  • Access to our benchmarking blog.

Currently, membership is free and open to business professionals around the world. Just click the 'sign up now' button to fill out an application, and we will begin the membership process immediately.

Free Membership Opportunity

Sign up now for a FREE membership in Contact Center Customer Satisfaction Measurement Benchmarking Association to avoid this popup. Other benifits include:

  • A free subscription to the E-Benchmarking Newsletter
  • The opportunity to become involved in upcoming round table discussions
  • Information on sponsoring studies.
  • The privilege of being invited into ongoing studies
  • The ability to participate in benchmarking surveys
  • Access to our Forums.
  • Access to our benchmarking blog.

Currently, membership is free and open to business process owners around the world. Just click the 'sign up now' button to fill out an application, and we will begin the membership process immediately.

This service is provided by The Benchmarking Network, Inc., an international resource for business process research and metrics. We lead studies with over 140,000 process leaders in over 65 countries. We provide benchmarking training and research to individual companies, professional and trade associations, and industry and process based groups. Since 1992, our over 300 benchmarking studies have spanned virtually all processes and industries to identify measures and collect data

You can call us at 1-800-324-4685 or Click the button below.

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TBN Mission

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The Benchmarking Network, Inc. is an international resource for business process research and metrics. We lead studies with over 140,000 process leaders in over 165 countries. We provide benchmarking training and research to individual companies, professional and trade associations, and industry and process based groups. Since 1992, our over 300 benchmarking studies have spanned virtually all processes and industries to identify measures and collect data to identify best practices including:

  • Leading individual and groups of organizations in face to face benchmarking efforts;
  • Creating Benchmarking databases to support benchmarking efforts;
  • Forming associations to share benchmarking information; and
  • Conducting sessions and writing books and papers on benchmarking topics.

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Contact Center Customer Satisfaction Measurement Benchmarking Association
To identify "Best in Class" business processes, which, when implemented, will lead member companies to exceptional performance.

E-Commerce Benchmarking

The Benchmarking Network and FSBBA announced they will launch a new study in the area of Electronic Commerce. Now is the time to join and become involved in setting the focus and direction of the study. This is a "best practices" study that will include site visits to top performing companies. The study will focus on such areas as:

  • Defining Mission and Objectives
  • Organizing An Electronic Commerce Staff
  • Systems and Technology Options
  • Budgeting and Funding Electronic Commerce Initiative
  • Promotions and Advertising
  • Measures of Performance
  • Innovation and New Technologies. 

To receive detailed information on the content and focus of the study, contact the FSBBA Director via phone at 281-440-5044 or click here for more information.

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